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Sales and Marketing
Brand Identity Excellence
Sales Excellence view
Marketing Excellence view
Prospecting Excellence
Sales Management Excellence
Key Account Management Excellence
Customer Service Excellence
Commercial Negotiation Excellence view
Leadership and Management
Leadership Excellence view
Coaching Excellence
Performance Management Excellence
Strategic Planning Excellence view
Finance Excellence for Non-Financial Managers view
Project Management Excellence
Teamwork
Teambuilding Excellence
Diversity Excellence
Communication and Presentation
Presentation Excellence view
Facilitation Excellence view
Interpersonal Excellence
Media Interaction Excellence
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| PRINCIPLES OF NEGOTIATION SKILLS |
The Principles of Negotiation Skills programme has been designed to enhance your interpersonal skills and equip you with the critical skills required to reach interest-based, principled outcomes that are in the interests of all parties. These skills have been shown to have a significant effect on individual and corporate success.
With the assistance of a training methodology called conversational diagnostics, learners are put into a number of simulated negotiation situations. Learners are observed in negotiation and then the data from these simulations is used as the basis for building individual behavioural profiles. The significance of this technique is that learners are given much more than simply the theory of negotiation. In fact they are coached as to where and how to make the necessary adjustments in each phase of the negotiation process including;
• Negotiation planning
• Development of a mandate
• Face-to-face negotiation
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THE PRINCIPLES OF NEGOTIATION SKILLS PROGRAMME WILL COVER THE FOLLOWING:
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Outlining a philosophy of negotiation. |
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Understanding the power base of a negotiation. |
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Environmental & external factors and how these shape power in negotiations. |
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Recognising the dynamics of negotiation. |
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The phases of the negotiating process. |
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Outlining the critical dynamics of verbal interaction. |
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Recognising the relationship between conflict handling and approach to negotiation. |
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Interactive behaviours for successful negotiations. |
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Tips on Do’s & Don’ts in Negotiation. |
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A Negotiation Model |
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Negotiating Tactics |
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Gaining Acceptance of the Agreement |
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